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We pride ourselves on our high quality, if a product is faulty please let us know and we will provide a replacement.
Changed your mind?
If you change your mind about your purchase, we are happy to refund or replace it as long as you have your receipt.
All products that are returned must be in their original condition (not used, nailed, sawn or defaced in any way) and we will charge a 25% restocking fee. If you want to return products that have been delivered, please get in touch to arrange a collection. Returns by collection will be subject to a 25% restocking fee plus a collection charge.
See what our happy customers are saying about our products
1 / 5
“A very good panel.
Not for the faint hearted (it will need two of you )Somerlap very polite and helpful.
Good Job done.”
“These hazel hurdles are lovely. I can recommend them highly. They look exactly like the picture shown on the website. We're really pleased with the qu...”
“Panels are much higher quality than some my neighbour recently bought from a national diy chain. His are already falling apart! Communication was good...”
“Great service and the product is sourced from sustainably managed forests in Wales. Logs are cut & sized perfectly for domestic wood burners - bur...”
“Well pleased with this picnic bench ... a robust, albeit heavier, replacement for a 10-year old 4' version.The latter had swing-up, keep-dry, sea...”